Jackson Spalding

Remember where you were in 1995?

Jackson Spalding was founded in July 1995 with the audacious goal of becoming the most respected and trusted public relations and creative services firm on the planet. We wanted to create a workplace that allowed individuals to flex their entrepreneurial muscle and grow. We had a hunch that if we made our workplace fun, then our team would go the extra mile for our clients.

Today we are 15 years into our goal, and we are pleased with our progress. We are one of the largest independent firms in the country and have been recognized as a “Best Place to Work.” And, several clients (and team members!) have been with us more than a decade. Watch the 2-minute video to learn more about where we began and how we have evolved to meet the needs of our changing world.

Firm Celebrates 15-Year Anniversary

Leaked Toyota memo brings attention to crisis communication

Caroline Duffy spent part of Thursday afternoon with WSB-TV reporter Jim Strickland.

Jim wanted to understand what steps a company should take during a crisis to communicate with the public. Of course, he also wanted to know if Toyota’s reputation has been damaged by the disclosure of the leaked memo.

The memo regarding acceleration problems says, in part, “We are not protecting our customers by keeping this quiet .”

We were honored that Jim thought of Jackson Spalding when he needed a professional opinion on crisis communication.

Watch the WSB-TV video here or download the full memo as a PDF file here.

There’s a lot more we can say about crisis communications that doesn’t fit in a local news report, so send us your questions or keep reading JS Thinkstand.