Posts Tagged ‘New Media’

The one with the right words wins

It’s not new news that the role of public relations firms and advertising agencies is changing. The question is, into what?

The Web, in general, and social media, in particular, have organizations scratching their collective heads to try and figure out if the digital world is the responsibility of marketing or public relations or a hybrid of both. Same for branding.

I think the answer is simple: the one with the best way with words wins.

It starts with asking the carefully crafted questions to generate the information needed to create the message ingredients, be it a brand positioning, the elevator speech or Web copy. In addition to pushing the right buttons, the message must be original, tweetable (try it with your own positioning statement), and free of “Wallpaper Words” – those that become so overused that they simply blend into the background, never to register in the consumer’s mind.

In my next post, I’ll share some thoughts on some of my favorite (technically, my least favorite) Wallpaper Words. Why? Because it’s my passion. Seriously. Okay, not really, but now you get the idea.

The media landscape, on fire

This morning I woke up to the sound of a helicopter hovering above our block. I ignored it and went back to sleep but minutes later my phone was buzzing. A text message from a friend across town alerted me to a four-alarm fire in my neighborhood off of Greenville Ave. in Dallas. Four beloved restaurants in original 1920s buildings were ablaze.

My texting friend was watching the old-school morning news on TV and had the scoop. My husband glanced at his phone to find an email and iPhone photo from our neighbor who had walked down to the scene. We flipped on the TV and watched the live streaming coverage until it was time to leave for work. Once at the office, we both checked the local news blogs for the latest and emailed each other back and forth with our findings. Twitter was full of tweets, but no new info. Google’s new Buzz was dead silent – guess it hasn’t caught on in my neighborhood.

We are constantly evaluating and responding to the changing media landscape in this business. Today’s fire gave me a snapshot of where we are (and reminded me of the excellent social media reporting our Athens office did during the Georgia Theatre fire last year).

We had five or more sources of information for news of today’s tragic fire. Traditional news held the competitive edge with its helicopter view of the scene, but iReporters and local bloggers were adding to the dialogue by the second. My husband and I read our news online and are up to speed on the latest in social media. Even so, our instinct was certainly to turn on the TV. Do you think we cling to traditional media in times of tragedy?

The speed of news… faster than a tsunami?

Right now I am 35,000 feet above the U.S. heading toward Los Angeles, final destination Kauai. But as we head west, a major tsunami is also crossing the Pacific headed for Hawaii.

Modern connectedness on Delta is allowing us to watch CNN live and check online for flight updates. This scenario is a stark reminder of how fast news spreads and how many ways we have to get news. Within a foot of me, I have my Wall Street Journal, AJC, USA Today … the pillars of yesterday’s news. Also at hand, my Blackberry, laptop with online access and TV screens showing CNN Live.

More as I learn if the tsunami beats us to Hawaii.

I have a feeling we’ll be in LA for a few days.

If Gutenberg had invented the Internet instead

As you judge ponder the New York Times’ much-maligned plan to charge non-subscribers for unlimited access to its online content, try this little thought experiment: imagine if the Internet had been around a lot longer. I mean since Johannes Gutenberg kind of longer. (more…)